To achieve this mission, CCA’s work is guided by the following principles:

• Individuals and groups are helped to navigate health, social support, and political systems that impact their lives.

• All programs are informed by best practices along with emerging, innovative theory.

• Demographic, social, and behavioral health trends, along with consumer input, are used to quickly adapt programs to meet changing needs.

• A healthy organizational infrastructure, that is fiscally sound and responsive to its employees, is necessary to maintain a workforce that reflects the populations served.

• Management philosophies and practices are inclusive of and accountable to all stakeholders.

• The agency actively participates in community dialogue and advocacy efforts that seek to reduce social and economic inequality.

• Public relations and fundraising activities reflect the diversity of our constituencies.

• Our facilities are clean, safe, and welcoming.